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In light of Covid-19, the Officetrax team is closely monitoring all developments. Protecting the health and well-being of our employees and ensuring continuous service delivery for our customers remains our highest priorities. In response, we have implemented our business continuity plan of remote working for employees.
In these unprecedented times, we will continue to use the communication and guidance from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) as our primary guidelines. We are also monitoring the directives of federal, provincial and municipal health authorities and will return to our office-based operations when it is deemed appropriate.
Please be safe and stay healthy.
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En réponse à Covid-19, l’équipe de l’Officetrax suit de près tous les développements à mesure qu’ils sont diffusés. La protection de la santé et du bien-être de nos employés, ainsi que le maintien de la prestation des services à nos clients demeurent nos plus grandes priorités. Par conséquent, nous avons mis en œuvre notre plan de continuité des activités de travail à distance pour les employés afin de nous assurer que vos services ne sont pas affectés.
En ces temps sans précédent, nous continuerons d’utiliser la communication et les conseils des Centres de contrôle et de prévention des maladies (CDC) et de l’Organisation mondiale de la Santé (OMS) comme lignes directrices principales. Nous surveillons également les directives des autorités sanitaires fédérales, provinciales et municipales et nous reprendrons nos activités de bureau lorsque cela sera jugé approprié.
Soyez en sécurité et en bonne santé.
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Officetrax makes it easier to manage property maintenance.
Officetrax is a cloud-based platform that connects each of your team members together in real-time. Like a virtual assistant for your workflow, Officetrax lets you automate, report, and analyze to help lower costs and improve efficiency in your properties.
Tenant Portal
Provide exceptional customer service to your tenants.
Improve on customer service and impress your tenants by allowing them access into your Customer Portal.
Tenants can easily submit new service requests when they have a problem that requires your attention. You'll be alerted to the new Service Request so that you can dispatch it - or if you've set up automatic dispatching, the request will be dispatched immediately to your Service Provider!
Tenants can check in on the status of their request and start discussions with you/your team to reduce phone calls, and improve communication.
Learn more about CMMS
Lease Management
Easily manage tenant & landlord information.
With Lease management you can track all key data and information related to your leases. Keep track of move in/out dates, dates of expiry, payment terms, and deopsit information. You can even upload files to each lease so that all your information is stored in one place. You can also assign responsibilities to landlords or tenants to specific repair or replacement tasks.
Learn in 90 seconds how Officetrax can help connect your team:
Service Provider Management
Work with only the best service providers.
Officetrax's Service Provider Management features help your team ensure a job is always done right, on time, and on budget. Source, Hire, Rate: When you need a new Service provider you can search our database for one that works in the trade and location you're hiring in, and then rate your experience with them so that you only work with the best providers.
Problem Setup
Work Order Management
Simplify your work order management & increase your assets' life span.
Quickly and easily create, assign, dispatch, and manage unlimited work orders. Set it and forget it: Preventive Maintenance schedules not only let you automatically schedule maintenance, but it helps your assets to last longer and lowers the number of unexpected breakdowns in your facilities.
Reporting & Analytics
Turn data into actionable insights for your team.
Create custom adhoc reports that capture all the details that are important to you or your team. You can set your reports up to run on a schedule and add recipients to be notified about the reports. You can also review analytics on your dashboard and throughout the application that help your team make important decisions.
Total Work Order Count by Priority
Asset Management
Lower your repair costs.
You can determine whether you should invest in repairing an asset or if replacement gives you the best value. You can view all your past repair and maintenance history, see warranty details, and even view a depreciation forecast to help you make your important asset-related decisions.
Top Occurring Problems
40%
Not cooling
| 2 | Excessive noise | 25% |
| 3 | Not heating | 20% |
| 4 | No power | 15% |
Ready to get started?
Sign up to schedule a free demo of Officetrax - no credit card required.
- Source new suppliers
- Track parts and inventory
- Manage your assets
- Schedule custom reports
- Dispatch work orders
- Preventive schedules
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